You can withdraw from the contract within 14 days of delivery, without giving any reason and without costs other than returning the goods.
Fill in the withdrawal statement: we immediately email you an acknowledgement of receipt with the date and time.
Find your order
Enter the order reference and the email address you used to buy: you will find them in the order confirmation email. No account needed.
Do you have an account? Sign in to choose from your orders (optional)
How it works
- Choose the order and select the products you are returning (or the whole order). The reason is optional.
- Check the summary and press "Confirm withdrawal".
- You immediately receive by email the acknowledgement with date, time and PDF receipt; then we tell you how to return the products.